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"It's What We do that Makes the Difference."

Q: WAS YOUR LAST COPIER INSTALLED IN 15 MINUTES BY A SALES REP?
HI-TECH SECRET #1 : CUSTOMIZED TRAINING

Can you afford to waste time trying to learn from a novice user? Are you utilizing key capabilities that will save precious time for your business? Administrative Staff, Senior Executives and Key Operators require different levels of training. HI-TECH addresses this problem by offering various levels of training,targeting each users need at conveniently pre-scheduled times. Two or three highly effective training sessions allow users to more naturally learn key capabilities over the first few weeks and months of ownership.

Q: LET'S GATHER THE ENTIRE OFFICE AROUND THE COPIER TO SEE "WHAT" BUTTONS?
HI-TECH SECRET #2 : 32" FLAT SCREEN OR 6' PORTABLE VIDEO SYSTEM

HI-TECH's innovative BIG Screen Video Training System ensures maximum productivity in minimal time See firsthand exact control panel selections. HI -TECH's expert. factory certified trainers walk you through control panel operations and software selections step by step. Our in-office demonstrations are fun, effective and the fastest way to ensure maximum productivity. You'll love it!

Q: TIRED OF DOWN MACHINES AND LOTS OF EXCUSES?
HI-TECH SECRET #3 : EXCELLENT SERVICE

Since 1987, HI -TECH has delivered Guaranteed 2 to 4 hour Emergency Service, maintained Tech parts stock up to $1O,OOO and provided Hotline telephone support. And in that very rare case, a Free Service Loaner is ready to go to keep you up and running. Over 2,500 Maryland businesses served and growing.

Q: EVER RUN OUT OF TONER?
HI-TECH SECRET #4 : AUTOMATIC TONER RE-ORDER & METER READ REPORTING

With every copier covered under HI -TECH's Comprehensive Service Program you receive a FREE back-up high capacity toner in addition to those installed in your copier. When supplies run low, your copier notifies us so you don't have to. Within hours of your order being processed, you recieve a UPS/FedEx Tracking Number via email so you can rest assureed that replacement back-up supplies are on their way. No fuss or stress and no telephone calls.